General topics about receipts
Why is my receipt rated 0 €?
When you upload a document via the app, it is analyzed by the system. After the analysis, you will be shown an advantage if you have not yet confirmed the document. Sometimes this can also be 0 €. This can have different reasons. Which this could be, ...
What do "My benefit (higher net salary)" and "Applicable value of the receipts" mean?
If a receipt has been reviewed by the system and is waiting for your confirmation, you see the meal subsidy you will receive for this receipt in addition to your net salary written in pink ("My benefit - higher net salary"). Once you have confirmed ...
Do I need to keep the app open while the receipt is in text recognition or being reviewed?
No, you can close the app during this time. You can simply confirm the receipt when you upload the next receipt.
Do I need to keep any receipt that I uploaded?
No, you can throw away the receipt after uploading. billyard keeps all receipts for you.
Can I upload PDF as a receipt?
Unfortunately, the billyard system cannot currently process PDFs. Please take a screenshot and upload it via the billyard app.
How many receipts can I submit?
Public transport subsidy You may submit as many receipts as you have used public transportation. Food subsidy You are allowed 15 receipts per month. However, you may still upload more receipts, and the system will select the receipts with the ...
Can I upload tickets of rides in my spare time?
Yes, tickets of trips in leisure may also be submitted.
I have a digital ticket, how can I submit it?
Simply take a screenshot of this ticket and upload it.
Which public transport is permitted?
All means of local public transport are permitted (e.g. subway/U-Bahn, S-Bahn, regional train or tram). Long-distance public transport is excluded (i.e. IC, EC, ICE, Thalys, TGV, Flixbus, etc.). Cab, eScooter, eBikes, car sharing, airplane, etc. do ...
Which public transport tickets can I submit?
All types of tickets of public transport can be submitted, for example: Single tickets Weekly, monthly and annual tickets Group tickets Strip tickets Long-distance tickets (IC, EC, ICE, Thalys, TGV, Flixbus, etc.) are not allowed and will be ...
What types of receipts can I submit?
The following types of receipts/tickets can be submitted Public transport subsidy Paper tickets Digital tickets Ticket invoices* *Proof can also be provided in conjunction with a bank statement if all necessary information is available there. Food ...
Can I also submit receipts from other people?
May receipts / tickets be submitted by other persons? Public transport subsidy No, only your tickets may be submitted. You can submit group tickets if you were part of the group. Food subsidy Only your own receipts may be submitted. Receipts of meals ...