What if you do not get a receipt. Can you still submit this, if so, how?
No, this is not possible. The tax office prohibits the acceptance of handwritten receipts.
So in this case, ask the receipt issuer for a receipt that can be accepted.
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Necessary information is missing from my receipt. What can I do?
Unfortunately, we are not allowed to accept this receipt. You cannot fill in missing information. If you buy from this receipt issuer more often, ask him to issue the receipts correctly. He is even obliged to do so by law.
How many receipts can I submit?
Public transport subsidy You may submit as many receipts as you have used public transportation. Food subsidy You are allowed 15 receipts per month. However, you may still upload more receipts, and the system will select the receipts with the ...
What needs to be on a receipt so that I can submit it?
What must be on a receipt? The receipt/ticket must clearly show: Public transport subsidy the ticket issuers or the transport association the date of purchase the validity of the ticket the amount of the ticket In some cases, you can submit your ...
A receipt of mine is unusable. Why? What do I have to do now?
Why was a receipt rejected? When you click on the receipt in the receipt list, you will see a message in a pink box at the top stating why the receipt is unusable. This can be, among others, the following reasons: Public transport subsidy Not a ...
The receipt check takes a very long time. Why?
It may happen that the readout cannot be done by machine. In this case, a billyard employee will look at the receipt so that you receive it back as error-free as possible. We recommend that you close the app as soon as you have submitted your ...