Order process
Why do the images of the uploaded documents not open?
There may be several reasons why the images of the documents do not open. In most cases, the access rights of the app are restricted. Please check the app permissions for the browser you want to use billyard and give the browser access to your ...
How can I reach DSW21?
Do you have any questions about your Deutschland ticket subscription? DSW21 customer support is at your disposal Questions about the use of the Deutschland ticket and the online portal (customer login) Phone: 0231 955 - 2555 E-mail:abo@dsw21.de ...
How do I order the Deutschland-Ticket via the billyard app?
You can order the "Deutschland-Ticket" via the billyard app if you receive a mobility subsidy from your employer. Your advantages when ordering via the billyard app: Impossible to forget: No monthly document upload required. Your employer subsidy is ...
How do I order the Deutschland ticket from DSW21?
You can order the Deutschland ticket from DSW21 (Dortmunder Stadtwerke) via your smartphone or computer. Order via smartphone To be able to execute the order, you must have the displayed Code copy. Without this Code you can not order the Deutschland ...
Why can't I order the "Deutschland-Ticket" from my local transport company via billyard?
The "Deutschland-Ticket" is always valid for all transport companies nationwide. billyard has a cooperation for the "Deutschland-Ticket" with Dortmund Stadtwerke (DSW21), which operates as a transport company in Dortmund. Employees from all federal ...
In what form can I order the "Deutschland-Ticket"?
The "Deutschland-Ticket" is issued exclusively digitally. That means you can get it on a smart card or as a mobile ticket for your smartphone. Which output medium is offered depends on the respective provider. An exhibition in the form of a paper ...
What additional products are available for the DSW21 "Deutschland-Ticket"?
The following additional products can be ordered for the Deutschlandticket from DSW21: First Class Upgrade NRW First Class Upgrade VRR Bicycle ticket NRW Bike ticket VRR
Who is the contractual partner for the "Deutschland-Ticket"?
You always enter the contract for the Deutschlandticket directly with the provider. Thus, you can only do the cancellation of subscription directly at the provider as well. Through the cooperation of billyard with the provider, you can purchase the ...
What advantage do I have when ordering the "Deutschland-Ticket" via billyard?
The data of the Deutschlandticket is automatically transmitted by the provider to billyard. This gives you the following advantages: No monthly receipt upload required: You can never forget to submit a receipt again, to receive your employer's ...
Who is DSW21?
Dsw21is the transport company in Dortmund. The Dortmund Stadtwerke are part of the Rhine Ruhr transport network (Vrr) in North Rhine-Westphalia. Billyard has entered into a cooperation with DSW21. The cooperation enables companies to offer their ...