My Account | Delete Account

Delete account
I do not want to or can no longer use billyard (e.g. change of employer). What to do?
Your employer has the option to set an exit date for your employee account, meaning from this point on, your account still exists, but is not assigned to any company. Should your new employer also use billyard, you can simply reactivate the account ...
I want to delete my account with billyard. How do I do that?
Deleting an account is only possible if no receipts have been settled via this account yet. If you have uploaded receipts via the account, which have also been settled, the account must not be deleted for tax reasons. Invoiced receipts must be stored ...

Popular Articles
How to install WebApp on iPhone
To permanently have fast and easy access to the billyard WebApp, we recommend adding it as an icon on your home screen. In the following guide, we will explain how to do this in less than two minutes. Scan the displayed QR code with iPhone and open ...
What do I have to consider when taking photos?
Make sure that the receipt is clearly visible. It is best to photograph the slip straight from above with good lighting. In addition, the receipt should not be crumpled, torn, bent etc. The photo must show the receipt issuer, the items and the date. ...
On what days can I submit receipts?
You can submit all receipts with a receipt date on a working day. It does not matter how long you worked on that day. Your employer has given us your regular working days in advance (e.g. Monday to Friday).
Can I photograph multiple receipts at the same time?
No, that's not possible. Please photograph all receipts separately. Only one receipt may be seen per photo. The system does not accept photos with multiple receipts.
How much does the billyard app cost me?
The use of the billyard app is free of charge for you. The fees are always paid by the employer.

My Account | Delete Account | Help Center