I do not want to or can no longer use billyard (e.g. change of employer). What to do?

I do not want to or can no longer use billyard (e.g. change of employer). What to do?

Your employer has the option to set an exit date for your employee account, meaning from this point on, your account still exists, but is not assigned to any company. Should your new employer also use billyard, you can simply reactivate the account and continue to use it as before. If you still wish to delete the account, please send us an email at hilfe@billyard.de.

    • Related Articles

    • How can I change my email address?

      If you would like to change your email address, please send an email to hilfe@billyard.de.

    • I want to delete my account with billyard. How do I do that?

      Deleting an account is only possible if no receipts have been settled via this account yet. If you have uploaded receipts via the account, which have also been settled, the account must not be deleted for tax reasons. Invoiced receipts must be stored ...

    • How can I change my password?

      To change the password, log out of the app. You will then enter the login screen. There you can change your password.

    • What data about me is being stored?

      Your first and last name, e-mail address, personnel number, and date of entry and exit from the respective employer are stored. In addition, the uploaded receipt photos as well as the credited amounts of the receipts are archived for 10 years ...

    • Employees cannot upload receipts

      If an employee cannot upload documents via the billyard app, which means that the camera button is missing in the app, this may have the following issues: Start date (date from) of the employee which is specified in his user data under the tab ...