Why is there no subsidy for some receipts?
If there is no subsidy for a receipt, this can have different reasons:
Food subsidy
1. You have already reached your maximum subsidy for the month.
2. You have already submitted a receipt with a higher subsidy for the day.
3. You have already reached your maximum of 15 receipts.
Public transport subsidy/mobility budget
1. You have already reached your maximum subsidy for the month (if you have a maximum).
2. You have already submitted a receipt with a higher subsidy for the day.
For questions about receipts or your subsidy, you can always contact our customer service: via chat on the website, or at
hilfe@billyard.de.
Related Articles
Can I also submit receipts from other people?
May receipts / tickets be submitted by other persons? Public transport subsidy No, only your tickets may be submitted. You can submit group tickets if you were part of the group. Food subsidy Only your own receipts may be submitted. Receipts of meals ...
Which public transport is permitted?
All means of local public transport are permitted (e.g. subway/U-Bahn, S-Bahn, regional train or tram). Long-distance public transport is excluded (i.e. IC, EC, ICE, Thalys, TGV, Flixbus, etc.). Cab, eScooter, eBikes, car sharing, airplane, etc. do ...
What types of receipts can I submit?
The following types of receipts/tickets can be submitted Public transport subsidy Paper tickets Digital tickets Ticket invoices* *Proof can also be provided in conjunction with a bank statement if all necessary information is available there. Food ...
Which public transport tickets can I submit?
All types of tickets of public transport can be submitted, for example: Single tickets Weekly, monthly and annual tickets Group tickets Strip tickets Long-distance tickets (IC, EC, ICE, Thalys, TGV, Flixbus, etc.) are not allowed and will be ...
What needs to be on a receipt so that I can submit it?
What must be on a receipt? The receipt/ticket must clearly show: Public transport subsidy the ticket issuers or the transport association the date of purchase the validity of the ticket the amount of the ticket In some cases, you can submit your ...