How can I view the Deutschland ticket subscription at DSW21?
The entire administration of the Deutschland ticket subscription with DSW21 takes place via the Customer Account (https://meinabo.dsw21.de/en/subscriber/login) in the DSW21 portal. At the Order form you have entered an e-mail address and password. Log in with this data.
These credentials are not the credentials for logging in to the billyard app!
Under the menu item Subscription overview you can view your Deutschland ticket subscription.
Subscription overview
At this point, you can also change your subscription, i.e. book additional products, cancel or retrieve certificates.
You can make the following changes in the DSW21 customer account:
- Change and termination of the subscription
- Change of personal data including bank details
- Change of access data for the DSW21 account
- Delete DSW21 account
Further information at How can I manage the Deutschland ticket subscription with DSW21?
Related Articles
How can I manage the "Deutschland-Ticket" subscription with DSW21?
The entire administration of the Deutschlandticket subscription with DSW21 takes place via your Customer account in the DSW21 portal. You cannot access your customer account via the DSW21 app. To do this, you must enter ...How to cancel the "Deutschland-Ticket" subscription?
According to the legal framework for the "Deutschland-Ticket", cancellation up to the 10th of a month must be done, so that the subscription is terminated at the end of the month. The providers may have deviating deadlines. DSW21 (Dortmunder ...I already have a subscription to the "Deutschland-Ticket". How can I get the subsidy from my employer?
If you have already purchased a Deutschlandticket, you can upload the invoice or proof of payment, e.g. transaction from your bank account via the billyard app. (see also: What documents can I submit as proof of the Deutschland ticket?). You will ...How can I cancel the Deutschland ticket?
You always cancel the "Deutschland-Ticket" with the provider. The provider is your contractual partner for the "Deutschland-Ticket", not billyard! Termination at DSW21 (Dortmunder Stadtwerke) The termination can be made via the Client Area under the ...How do I order the Deutschland ticket from DSW21?
You can order the Deutschland ticket from DSW21 (Dortmunder Stadtwerke) via your smartphone or computer. Order via smartphone To be able to execute the order, you must have the displayed Code copy. Without this Code you can not order the Deutschland ...