How can I cancel the Deutschland ticket?

How can I cancel the Deutschland ticket?

You always cancel the "Deutschland-Ticket" with the provider.
The provider is your contractual partner for the "Deutschland-Ticket", not billyard!

Termination at DSW21 (Dortmunder Stadtwerke)

The termination can be made via the Client Area under the option "Mein Abo" with DSW21. (see also:How can I manage the "Deutschland-Ticket" subscription with DSW21?)

With the provider DWS21, you may terminate a subscription until the last day of a month.

Information from DSW21: If the termination is carried out only a few days before the end of the month, due to procedural reasons, direct debit may still take place for the next month. The amount will then be refunded to you.

    • Related Articles

    • How to cancel the "Deutschland-Ticket" subscription?

      According to the legal framework for the "Deutschland-Ticket", cancellation up to the 10th of a month must be done, so that the subscription is terminated at the end of the month. The providers may have deviating deadlines. DSW21 (Dortmunder ...
    • In what form can I order the "Deutschland-Ticket"?

      The "Deutschland-Ticket" is issued exclusively digitally. That means you can get it on a smart card or as a mobile ticket for your smartphone. Which output medium is offered depends on the respective provider. An exhibition in the form of a paper ...
    • Are there only grants for the "Deutschland-Ticket" or for single/day tickets via the billyard app?

      The billyard app allows you to submit all types of tickets / receipts of the public transport. You can only order teh Deutschlandticket directly via the billyard app. (see: How do I order the Deutschland ticket via the billyard app?) Employers can ...
    • How can I view the Deutschland ticket subscription at DSW21?

      The entire administration of the Deutschland ticket subscription with DSW21 takes place via the Customer Account (https://meinabo.dsw21.de/en/subscriber/login) in the DSW21 portal. At the Order form you have entered an e-mail address and password. ...
    • How do I order the Deutschland ticket from DSW21?

      You can order the Deutschland ticket from DSW21 (Dortmunder Stadtwerke) via your smartphone or computer. Order via smartphone To be able to execute the order, you must have the displayed Code copy. Without this Code you can not order the Deutschland ...