How can I cancel the Deutschland ticket?

How can I cancel the Deutschland ticket?

You always cancel the Germany ticket with the provider.
Warning
The provider is your contractual partner for the Deutschland ticket, not billyard!

Termination at DSW21 (Dortmunder Stadtwerke)

The termination can be made via theClient Areaunder item "Subscription overview" with DSW21. (see also:How can I manage the Deutschlandticket subscription with DSW21?)

Info
With the provider DWS21, you can cancel your contract by the 20th of the previous month.

Notes
If you have a smart card as a medium, you must send it back to DSW21. Otherwise, 10 Euro fees will be charged!
Address: DSW21, 44127 Dortmund

Information from DSW21 in case of termination shortly before the end of the month: If the termination is carried out only a few days before the end of the month, due to procedural reasons, direct debit may still take place for the next month. The amount will then be refunded to you.

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