Receipt photo/ Receipt upload
How many items are allowed on the receipt?
In principle, there is no maximum quantity for the number of items. However, if the receipt is very long, at some point it will be impossible to take a recognizable photo of it. So if in doubt, it is better to get a separate receipt at the checkout. ...
Can I upload multiple receipts / tickets at the same time?
No, unfortunately this is not possible. Please upload all receipts / tickets one after the other. Only one receipt / ticket may be shown per photo, and receipts / tickets may not be split between multiple photos. So make sure that all the necessary ...
Do I need to keep the app open while uploading the receipt?
Yes, the app must remain open during the upload, otherwise it may be stopped. The app can then be closed during the receipt / ticket check.
What needs to be on a receipt so that I can submit it?
What must be on a receipt? The receipt/ticket must clearly show: Public transport subsidy the ticket issuers or the transport association the date of purchase the validity of the ticket the amount of the ticket In some cases, you can submit your ...
What do I have to consider when taking photos?
Make sure that the receipt is clearly visible. It is best to photograph the slip straight from above with good lighting. In addition, the receipt should not be crumpled, torn, bent etc. The photo must show the receipt issuer, the items and the date. ...
Can I photograph multiple receipts at the same time?
No, that's not possible. Please photograph all receipts separately. Only one receipt may be seen per photo. The system does not accept photos with multiple receipts.