Why is my receipt rated 0 €?

When you upload a document via the app, it is analyzed by the system.

After the analysis, you will be shown an advantage if you have not yet confirmed the document.

Sometimes this can also be 0 €.

This can have different reasons.

Which this could be, we explain to you:

1. 1.For the day you have already been aother documents added

Only a maximum of one receipt can be added per daythat is prescribed by the tax office. So if you have another receiptupload for the day that would not bring you financial advantage,the new document is rated 0 €.

Should the new document have a financial advantagefor you, the additional financial advantage would be compared to thealready confirmed document for the tag.

InYou can check your document list on the app at any time for which datathe documents have been evaluated and whether a date appears several times.

2. 2. 2.You do not have the minimum amountreached

Some companies pay forevery document they upload, part of the receipt themselves. Only afterthe system calculates the rest of the receipt. If the value of the receipt is below the minimum value for the time of day in question is also available for the system nothing to be offset - the document is therefore rated 0 €.

InquireIt is best to see if you the minimum amount!

3. 3. 3. You already have more than 15 documents foruploaded the month

The tax office also stipulates that a maximum of 15Documents may be credited per month. So if you already have 15 documentsand upload another document, then it will eitherrated 0 €, or the system chooses it instead of another receiptif the new one offers a financial advantage.

Homecan see on your dashboard at any time how many receipts you already have foruploaded the month!

4. Your budget is already exhausted

Some companies place their own budget for theGrants fixed. For all others, the specified by the tax office applyMaximum values. Up to 15 receipts may be credited per month. Per daycan be added a maximum of 7.23 €. This results in a monthly budget of 108.45 €. If this budget is already exhausted, new receipts with 0 € rated. If only a balance of the budget is left, then this will credited.

If as the start date not the beginning, but e.g. the middle of the month the budget will be shortened accordingly for the month of Entrance.

Inquire best what budget is available to you with your company stands!

5. Your salary conversion was only afteractivated on the document date

To activate salary conversion you mustfirst sign and submit the addition to the employment contract. DateYour signature on the addition will then be entered when activated.

Only from this date can documentsbe billed!

documents you uploaded before that date,will not be billed and rated with 0 €.

Thinking so that only after the date of the signature document scan be!

6. You were not yet inCompany

receipts can only be billed for you ifYou have an account that is already activated. The decisive factor isthe date entered by your HR department as the start date. Loading So you high receipts that are before this entry date, they cannotand will be rated 0€.

Eight So when you started with billyard!

You can use your configurations at any time inview your app:

	YoursConfigurations can be found under the menu item "My Configurations" on the dashboard. About
	ussee now the specific configurations for your respectiveBenefit.

If you think that when analyzing your receiptan error has occurred or you have questions about evaluating the advantage,you can contact our customer service:

Tel. 0228 - 38757080

Mail: hilfe@billyard.de

Or via live chat on billyard.de

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