How can I reach DSW21?
Do you have any questions about your Deutschland ticket subscription? DSW21 customer support is at your disposal
Questions about the use of the Deutschland ticket and the online portal (customer login)
Phone: 0231 955 - 2555
E-mail:abo@dsw21.de
Questions about HandyTicket
Telephone: 0231 955- 2288
E-mail:ticketshop@dsw21.de
Service Hours
Monday to Friday
8.00 a.m. - 8.00 p.m.
If you have any questions about the billyard app and your employer's mobility grants, the billyard team will be available by phone at 0228-38757080, by email:hilfe@billyard.deor via chat.