The following illustrations show the app on an Android smartphone. On iPhone, the procedure is comparable.
Start the HandyTicket Deutschland app
Launch the app. A selection of transport region appears. Enter in the search "Dsw21" , the entry "Dortmund/Rhein-Ruhr (DSW21)" is displayed. Click on this entry. You can also find this entry in the list under "Rhein-Ruhr (VRR)".
Log in / Log out
All you have to do is log in, so that the mobile ticket can be retrieved. Click on the option "Einstellungen".
Then click on the top option "Login/Registrierung".
Now enter your mobile number and the PIN code that you received by SMS when ordering the "Deutschland-Ticket".
Then click on the button "Anmelden".
You are now logged into HandyTicket Deutschland app and you can now view your "Deutschland-Ticket" under the option "Gekaufte Tickets".
View your mobile ticket
Once you have logged in, you can always view your "Deutschland-Ticket" under the option "Gekaufte Tickets" in the HandyTicket Deutschland app.
The ticket is not available under the item "D-Ticket u. Abo bestellen"!