How can I change my email address?

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• I do not want to or can no longer use billyard (e.g. change of employer). What to do?

  Your employer has the option to set an exit date for your employee account, meaning from this point on, your account still exists, but is not assigned to any company. Should your new employer also use billyard, you can simply reactivate the account ...

• How can I change my password?

  To change the password, log out of the app. You will then enter the login screen. There you can change your password.

• I forgot my password. How do I get a new one?

  If you have forgotten your password, you can easily create a new password. Proceed as follows: 1. Please log out of the app. You will then go to the login screen. 2. Enter your e-mail address and click on "Forgot your password?". 3. Confirm the ...

• What data about me is being stored?

  Your first and last name, e-mail address, personnel number, and date of entry and exit from the respective employer are stored. In addition, the uploaded receipt photos as well as the credited amounts of the receipts are archived for 10 years ...

• Employees cannot upload receipts

  If an employee cannot upload documents via the billyard app, which means that the camera button is missing in the app, this may have the following issues: Start date (date from) of the employee which is specified in his user data under the tab ...